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City of San Antonio Homeless Connections Hotline
Call for emergency shelter coordination and homelessness resources anywhere in San Antonio.
The City hotline helps connect people experiencing homelessness with emergency shelter and other local services.
People experiencing homelessness or needing emergency shelter. Household and age-specific placement depends on current availability.
No documents are required to make the initial call. Ask what will be needed for the next step.
Referral required
Hours and cutoff times are unknown. Call before visiting.
Call and describe who needs shelter, the number of adults and children, and whether there is an immediate safety or medical emergency. Call 911 for immediate danger.
No call fee. Program costs, if any, depend on the referred service.
Hi, my name is ____. I’m calling about Homeless Connections Hotline and Shelter Coordination. Do you currently offer this service, who do you serve, how do I start, what should I bring, and is there a cost or cutoff time?
What to confirm: Ask for the service location, arrival or appointment time, intake method, requirements, and the name of the next step.
What to save: Keep the date, contact method, confirmation, and next instruction. Do not save private document numbers in LifePath.
If nobody answers: Try one other official contact method, check current provider information, and use a backup option rather than making an unconfirmed trip.
Household, age, family, child, pet, couple, gender, and other program restrictions are unknown unless they are listed above. Confirm anything that matters to your situation.
Choose a structured answer. Do not enter personal case details.