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VIA Metropolitan Transit
Purchase VIA fare through goMobile+, at most H-E-B stores, a VIA Customer Service Center, or on the bus.
VIA offers single rides, Day Passes, 7-Day Passes, 31-Day Passes, goCard products, and other fare options. This guide helps riders choose a purchase method without waiting for agency assistance.
Open to VIA riders. Some discounted fares require proof of eligibility or a VIA Reduced Fare ID when boarding.
A payment method is needed for purchase. Reduced-fare riders should review VIA’s current proof and identification requirements.
Walk-ins welcome
Hours and cutoff times are unknown. Call before visiting.
Phone: use the VIA goMobile+ app, buy a ticket, and activate it only when ready to ride. No smartphone: purchase a goCard or pass at a VIA Customer Service Center or a participating H-E-B listed on VIA’s official page. A Day Pass can also be purchased on a bus by telling the driver before inserting cash.
Fare depends on the product and reduced-fare eligibility. Check VIA’s current fare page before purchase.
Hi, my name is ____. I’m calling about Buy and Use a VIA Bus Pass. Do you currently offer this service, who do you serve, how do I start, what should I bring, and is there a cost or cutoff time?
What to confirm: Ask for the service location, arrival or appointment time, intake method, requirements, and the name of the next step.
What to save: Keep the date, contact method, confirmation, and next instruction. Do not save private document numbers in LifePath.
If nobody answers: Try one other official contact method, check current provider information, and use a backup option rather than making an unconfirmed trip.
Household, age, family, child, pet, couple, gender, and other program restrictions are unknown unless they are listed above. Confirm anything that matters to your situation.
Choose a structured answer. Do not enter personal case details.