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VIA Metropolitan Transit
Lower VIA fares for qualifying children, seniors, Medicare recipients, riders with certain disabilities, active-duty military, and students.
VIA publishes reduced fares and special off-peak pricing for eligible riders. Qualification and the identification required when boarding depend on the rider’s category.
Published categories include children ages 5–13, seniors 62 or older, Medicare recipients, people with certain disabilities, active-duty U.S. military, and students.
Review the VIA page for the proof required for your discount and whether a VIA Reduced Fare ID is needed when boarding.
Walk-ins welcome
Hours and cutoff times are unknown. Call before visiting.
Check the official eligibility page first. If the correct discount or required ID is unclear, call VIA Customer Service before buying the pass.
Reduced prices vary by rider category and fare product. Confirm the current price on VIA’s website.
Hi, my name is ____. I’m calling about VIA Reduced Fares. Do you currently offer this service, who do you serve, how do I start, what should I bring, and is there a cost or cutoff time?
What to confirm: Ask for the service location, arrival or appointment time, intake method, requirements, and the name of the next step.
What to save: Keep the date, contact method, confirmation, and next instruction. Do not save private document numbers in LifePath.
If nobody answers: Try one other official contact method, check current provider information, and use a backup option rather than making an unconfirmed trip.
Household, age, family, child, pet, couple, gender, and other program restrictions are unknown unless they are listed above. Confirm anything that matters to your situation.
Choose a structured answer. Do not enter personal case details.